Exam Appeals 2021
Although everyone will be working hard to make sure you are issued with the correct grades on results day, there will also be an appeals system as a safety net to fix any genuine errors that were not identified earlier on.
If you believe an error has been made in determining your grade, you will have a right to appeal. Please find attached our video guide on the appeal process.
There are two stages to the appeals process:
Stage 1: Centre review
If you believe that you have been issued with an incorrect grade, you can appeal. We can review the following:
• Administrative error, e.g. submitted incorrect grade; used an incorrect assessment mark when determining your grade.
• did not apply a procedure correctly, e.g. did not follow Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.
To help you decide whether to appeal, you can request that we share the following information on results day if not before:
• Centre Policy
• Sources of evidence used to determine your grade along with any grades/marks associated with them
• Details of any special circumstances that have been taken into account in determining your grade, e.g. access arrangements, mitigating circumstances such as illness
Stage 2: Appeal to the exam board
If you still don’t think you have the correct grade after the centre review is complete, you can ask to appeal to the exam board, who will review whether
• The school made an unreasonable exercise of academic judgement in the choice of evidence from which they determined your grade and/or in the determination of your grade from that evidence.
• the school did not apply a procedure correctly, e.g. did not follow their Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.
• The exam board made an administrative error, e.g. they changed your grade during the processing of grades.
At both stages of the process you will need to submit your appeal to the exams office and give them your written consent to conduct the appeal or submit it to the exam board on your behalf. A form will be available on the exams section of the school website on results day.
It is important to remember that your grade can go down, up or stay the same through either stage of the process.
If you have a place at university that is dependent on your appeal, you should tell the university you are hoping to go to so they can decide how to handle your offer. You should also tell your school or college so they can ask the exam board to prioritise your appeal. The timelines for priority and non-priority appeals will be as follows:
10 August to 7 September: priority appeals window
» 10 August to 16 August: student requests centre review
» 10 August to 20 August: centre conducts centre review
» 11 August to 23 August: centre submits appeal to exam board
10 August to end October: majority of non-priority appeals take place
» 10 August to 3 September: student requests centre review
» 10 August to 10 September: centre conducts centre review
» 11 August to 17 September: centre submits appeal to exam board
Finally, if you believe the exam board has made a procedural error in handling your appeal, you can apply to Ofqual’s Exam Procedures Review Service to review the process undertaken by the exam board.
If you would like to make an appeal you will find the JCQ appeals form located in the forms section. Once the form has been fully completed and signed by the student can you please return it by email to firstname.lastname@example.org.
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